Woods Cross · Foodservice week

AUG 27 – SEP 2 · MEASURED

Foodservice week · demo background

PathCI surface — the hot case over a week, not act-now. Act-now is the LiveOps Foodservice page. This fold is for the presenter.

Talk track. LiveOps Foodservice is which facing is empty right now. This page is the week: when people stand at the case, how long they stay, when the warmers ran empty, and how the shelves sold down.

Claims. Every number here is measured from Woods Cross, not illustrative. People counts are zone-9 visits with the area's configured dwell bands: brief under 4 s, walked away 4–40 s, converted 40 s and over. Walked away and converted are dwell buckets, not product-pickup verification; staff stay in the count. "Visited while a facing was empty" says a facing was empty during the visit. It never says the person wanted that item or that a sale was lost. Facings were enrolled 2026-08-31, so four of the seven days have no shelf data and read "—".

Build readiness. Zone visits and facing observations are shipped primitives. The per-day band series, the facing week table, and the VLM sell-down line are derivable — each one is a query against data already stored. Not built: this page, and observed sales from drops in the smoothed count.

The warmers went empty 14 times in three days.

8 of the 14 touched stocked hours · one outage ran from 8/31 10:20 to 9/1 04:00 across midnight · seven of the 14 were Warmer Top on 9/2, flapping at a few items · 136 people visited while a facing was empty · Warmer Top was empty 820 minutes inside stocked hours · shelf data starts 8/31

This week · people at the case

Visits i

715

4 s and over · 1,425 visits in total

Converted i

207

29% of visits 4 s and over

Walked away i

508

71% · median dwell 14 s

Brief looks i

710

under 4 s · passing traffic

Visited while empty i

136

8/31 – 9/2 only · 36, 44, 56 by day

Peak hour i

7AM

178 visits in the week's 7 AM hours

By zone · this week

Walk-by and at the case i

Zone	Visits	4 s+	Median dwell	Converted 40 s+

By day · this week

Visits and conversion, one row a day i

Day	Walk-by	Visits 4 s+	Converted 40 s+	Walked away	Visited while empty

By day · traffic and walk-aways

Walk-by traffic · cumulative i

this day same day last week shaded · outside stocked hours

Walked away · per hour i

Converted and visits · per hour i

converted · left axis converted · same day last week visits 4 s+ · right axis visits · same day last week shaded · outside stocked hours

Facings this week · empty minutes inside stocked hours

Each cell is empty minutes inside that facing's stocked hours, with reload count below. Grills and warmers are stocked 04:00–17:00 Mon–Fri; the Foil Tray has no window, so it is gated all day. Empty time outside stocked hours is excluded and reads 0 — the grill outages on 9/2 (01:30–02:30 and from 18:30 to midnight) fell outside stocked hours, so they are not misses. The visited-while-empty column adds each facing's own count and comes to 153; the week chip reads 136 because a visit inside two facings' outages counts once a day.

Sell-down · — i

Not on this page

Waste. Not on this page. A cleanout shows as a cliff in the sell-down line, and the count before that cliff is what was left. Once the cliff is read cleanly across enough days, what was left comes back as a number.
Out-of-stock loss. Not on this page. "Visited while a facing was empty" is a count of people, not lost sales. A loss number needs a rule for what a visit during an outage is worth, and there is no such rule yet.
Walked-away loss. Not on this page. Walked away while the facing was stocked is 372 people this week: the 508 who walked away less the 136 who visited while a facing was empty. It is a different group from out-of-stock loss and from waste. A loss number needs a rule for what a stocked walk-away is worth, and there is no such rule yet.
Observed sales. Not on this page. Sales read as drops in the smoothed item count, and the count is not yet trusted against a hand count. When the item counts are refined, observed sales against visits comes back here as a chart.
Dollar figures. Deleted. Count multiplied by a configured average value is an assumption, not a measurement.
Optimal stock and other recommendations. Parked for ActionFlow. A recommendation needs a rule and a task behind it.

People counts are measured on all seven days: 2026-08-27 through 2026-09-02, America/Denver, from zone-9 visits with the area's configured 4 s and 40 s bands. Shelf numbers are measured on three days only: facings were enrolled 2026-08-31, so 8/27 through 8/30 read "—". The first 14 readings arrived late on 8/30, after the stocked-hours close, and are left out. Sampling of the grills and warmers also stopped early on 9/1 (last read 08:40), which is why the sell-down line stops part way through that day. Act-now is LiveOps Foodservice →